Hello,

I am a dynamic and highly motivated IT professional with over twenty years of comprehensive experience in all phases of application system implementations and support along with the following attributes: 

q       Analytical and detail-oriented with strong focus on producing high-quality work

q        Focused and dedicated with strong work ethic and integrity

q       Ability to organize, prioritize and meet deadlines

q       Results oriented with ability to handle major responsibilities

q       Excellent oral and written communication skills

q       Outstanding interpersonal skills; interact effectively with customers, colleagues and management; solidly committed to excellence in customer service and satisfaction

 

I am a manager in a Project Management Office and am responsible for accepting/rejecting work requests entered by Lines of Business and to direct it to the proper internal resources.  Develop reports and dashboard summaries of various metrics for management including performance measurement and             analysis, program and portfolio analysis, and compliance to policy.  Maintain Best Practices, PMO Process and Procedures, and other GDS PMO documentation.  Respond to and resolve issues beyond standard management requests as well as using independent judgment to make            decisions where no clear precedents exist.

 

In previous management positions, I was responsible for two teams of 16 architects and developers providing production support, maintenance, customizations, upgrades, patches and fixes and enhancements.  Managed tactical and strategic initiatives for PeopleSoft HRMS v8.0.  Put team processes in place to document and track workload for projects, maintenance tasks and daily production support using Microsoft Project.  Reported on the project status to IT and business unit management.  Committed to following best practices and company methodology and standards.

Primary responsibilities included:

q       Managed the training budget

q       Mentoring, Coaching, Production Support, Fit/Gap Analysis, Impact Analysis, Testing, Training, System Design, Implementation and Issue Prioritization

q       Customer Interfacing for status reports and issues

q       Utilize Microsoft Office Products including: Visio, Project, Access, Power Point, Word, Excel

q       Liaison between IT, HR and Payroll departments for projects and issues

q       Work with various departments that interfaced with the time reporting system

q       Created Visio diagrams of business processes and system flow

q       Created training materials and conducted training when needed

Other responsibilities include conducting meetings for Change Control (utilizing Remedy reports), Planned Outages, Production Issues, and Root Cause Analysis for all PeopleSoft applications.

 

I am very interested in speaking with you about any opportunity you feel I will be a good candidate for.  I can be reached at RMF.Enterprises@gmail.com.

 

Thank you!

 

Rory

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PROFESSIONAL EXPERIENCE

 

JPMORGAN CHASE (CDI CORPORATION), Columbus, OH

PMO Manager (2006 – Present) Ø       Working in the GTI GDS PMO. I am responsible for accepting/rejecting work requests entered by Lines of Business and to direct it to the proper internal resources.Ø       Develop reports and dashboard summaries of various metrics for management including performance measurement and     analysis, program and portfolio analysis, and compliance to policy.

Ø       Maintain Best Practices, PMO Process and Procedures, and other GDS PMO documentation.

Ø       Respond to and resolve issues beyond standard management requests as well as using independent judgment to make      decisions where no clear precedents exist.

 

THE STATE OF OHIO, DEPT. OF PUBLIC SAFETY (PROTEC GROUP, INC.), Columbus, OH

Project Manager (2005 – 2006)

 

Ø       Supervised the development of the Highway Management System (HMS) Web Time and Attendance application.
        The .Net application was developed in Microsoft Visual Studio and interfaces with PeopleSoft, Oracle v11i and Active
        Directory.                     

Ø       Managed a staff of four resources consisting of a Business Analyst and three developers.  Monitored their task assignments status and billable hours through Microsoft Project.  Performed reviews and dealt with reported issues.

Ø       Maintained the budget of the project, project control and scheduling of tasks.

Ø       Developed test scripts for the Unit, System and Pilot testing phases.

Ø       Developed training materials to be distributed to over 4,300 users at State Highway Patrol posts and non-patrol locations.

 JPMORGAN CHASE (ROBERT HALF TECHNOLOGY), Columbus, OH

Project Manager (2005 – 2005)

 

Ø       Managed projects derived from service requests by the Lines of Business.  These requests consist of deploying new and/or         existing software applications to user workstations.

Ø       Responsible for developing Project Scope Documents and Project Cost Estimates and presenting them to the Lines of        Business to gain their approval.

Ø       Executed all aspects of the project by utilizing a system development lifecycle methodology.

Ø       Completed courses for Cost Estimating/Expense Capture, Tactical Resource Management and Change Management           Process Overview.

  

AMERICAN ELECTRIC POWER, Columbus, OH

IT Team Leader/Project Manager (1995 – 2005)

 

Ø       IT Team Leader for the Human Resources (HRMS) application group during a conversion to PeopleSoft v8.0,       PeopleTools v8.18 and Oracle v8i.

Ø       Used Microsoft Project to enter task identification, prioritization and assignments to my staff of sixteen resources.

Ø       Coordinated the PeopleSoft training and budget requirements for all HRMS teams that involved working with individual team members, other team leads and the IT training group.

Ø       Performed non-production infrastructure tasks for the PeopleSoft Financials (v8.0) and HRMS areas.

Ø       An effective liaison between the functional user and technical communities in establishing common awareness and             discussions of processes.

Ø       Conducted change request, production outage, production issues and root cause analysis meetings and monitored the status of action items assigned.

Ø       Represented the Enterprise Application Services area at change control meetings with other IT application areas to insure                 that there are no cross-impacts between them.

Ø       Project Manager for the Integrated Time Reporting system.  This system incorporated several time reporting applications for different entities throughout the company.  The team consisted of five full time staff members and two members shared              with another group.  Responsible for primary support of the time reporting systems.

Ø       Project Manager for the Multi-Day Time Reporting system.  Responsible for the development of several online programs   to replace an existing application.  Involved in the design of new DB2 tables, developing them using Platinum.

Ø       Attended a course in PowerBuilder in order to support a client server version of the Multi-Day Time Reporting system.

Ø       Worked on an Employee Self Service application for the Intranet that allowed employees to view their personal    information.  Utilized Java and TCP/IP to connect to the mainframe to execute CICS programs to access DB2 tables and    VSAM files.  I created new DB2 tables to replace VSAM files.

Ø       Developed online and batch programs for the Cook Nuclear Plant time reporting system.  This system utilized a package    called Tenera that performs DB2 and CICS functions.

 

FIRST UNION NATIONAL BANK, Charlotte, NC

Systems Developer 5 (1994 – 1994) 

Ø       Worked in the Corporate Trust division on a stocks and bonds application called CSS-II.

Ø       Modified several COBOL II programs for the bonds division to change report layouts and gather new data for the reports.

Ø       Enhanced job streams to run more efficiently, resulting in shorter runtimes and less resource usage.

Ø       Converted EasyTrieve report generating programs to COBOL II programs.

Ø       Analyzed all reports of the Corporate Trust division and surveyed the recipients to determine which reports could be         archived to generation datasets, deleted or printed for hard copy filing.  This reduction in report processing resulted in a                75% saving in monthly printing costs for the division.

 DUKE POWER COMPANY, Charlotte, NC

Project Manager/IT Professional II (1992 – 1994)

 

Ø       Managed a team of four programmer/analysts to produce the Duke Power Address Book, an application for an employee information repository.  The application was developed using COBOL II, CICS, PL/I and DB2.  Part of the application is available to the entire company while another part is available only to information coordinators and security administrators via RACF security.

Ø       Managed a team of three programmer/analysts to develop an automatic payment system for the telecommunication

department to allow telephone companies to send their billing information on cartridges.  The data is validated and inserted into database files to create a uniform format between each telephone company.  Electronic vouchers and both online and printed reports are produced.

Ø       Handled the conversion and addition of area codes within several telephone company database tables for the      telecommunication department.

 

METRO INFORMATION SERVICES, Charlotte, NCSenior Consultant (1991 – 1992) 

Ø       Consulting assignments to NationsBank and Duke Power Company.  Duke Power converted me to a fulltime employee.

Ø       Created several report programs using EasyTrieve Plus.

Ø       Helped create online programs for the Direct Deposit Accounts system.

 

BANCOHIO NATIONAL BANK, Columbus, OH

Programmer/Analyst II (1988 – 1991) 

Ø       Worked on the credit card, private label billing, and customer information reporting and collections applications.  The         programs were written in COBOL II, CICS, DB2 and VSAM.

Ø       Developed programs to create a more efficient communication system between users at different locations.  The programs                 were written in COBOL II and DB2.

Ø       Participated in development and design meetings, writing functional specifications and creating report layouts.

 BANK ONE (COMTECH SYSTEMS, INC.), Columbus, OHProgrammer/Analyst (1987 – 1988) 

Ø       Performed analysis and programming of customer information files, marketing, automated teller machine applications, and annuity and pension systems.  The applications used COBOL II, CICS, DB2 and VSAM.

Ø       Modified CICS programs, online panels and batch jobs.  Created reports using Lotus 1-2-3.

 LYKES PASCO, INC., Dade City, FL

Programmer (1986 – 1987)

 

Ø       Worked on a team to code, convert, test and implement the accounting, labor distribution, payroll and equipment                management applications from DOS/VSE to an OS/MVS environment.

Ø       Wrote supporting documentation of the changes to the operating environment and applications.  Helped train users at                 

        remote sites to understand the new screens and functionality. F.E. MYERS COMPANY, Ashland, OH

Programmer (1985 – 1986)

 

Ø       Performed analysis and programming for accounting, payroll and personnel systems.  Environment was DOS/VSE using    COBOL, IMS and VSAM.

Ø       Discussed report designs with users to gather their input and needs.

Ø       Developed batch programs and jobs to produce reports and data files.

  

EDUCATION

                                       

DEVRY INSTITUTE OF TECHNOLOGY, Columbus, OH

Bachelor of Science in Computer Information Systems

 

Ø       Degree received October, 1984

Ø       GPA:  3.2/4.0

Ø       Honors:  Presidential Honor Society and Dean’s List